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Re: calling Philip Hands <phil@hands.com> [the long version]



On Thu, Jun 03, 1999 at 09:01:22AM +0100, Philip Hands wrote:
> > Windows NT and Exchange mail server.  Unfortunately, the number of ISPs
> > using this piece of crap is on the rise.  Even UNIX based ISPs are
> > setting up a little NT box for mail these days because someone decided to
> > make a proprietary mail client/server "standard".
> > 
> > Of course, that they mangle mail from those SMTP-speaking softwares that
> > follow that silly and outdated RFC thing which interferes with their
> > profits.
> 
> I'm sorry, but IMNSHO any ISP that thinks that forcing their clients to use an 
> NT relay is a smart idea, deserves to be out of business.
> 
> Their admins are clearly clueless if they prefer to use NT (I don't mind 
> people installing NT to shut up their clueless clients, but moving to NT 
> wholesale is a pretty good diagnostic for clulessness).

My ISP runs its servers entirely on NT.  *shudder*  However, they're also
$14.95 a month and they don't care how much connect time I use (and I
have in writing that they will not start caring and decide that I should
pay extra)  If you can show me another provider who will give me the
same deal or are willing to pay the balance, great I'll switch
immediately.

Until then, you should realize that some of us don't have money for the
bigger and better ISPs.  When it comes right down to it, we have what we
have because it's all we can get.  This means we can't rely on their
servers---fine.  We can run our own servers!  You want to punish me by
causing not just yourself but entire ISPs full of people to be unable to
receive mail from me simply because I cannot afford a better provider.

That is what it boils down to.


> ISPs with clueless admins waste all our time (what are the chances of them 
> ever being able to diagnose any network problems they are causing ?).

None.  Fortunately, the problems I have are with cw.net, their upstream. 
Not that their admins are any smarter even though they don't have a
single NT box I can find.


> My advice to you is to find an ISP who has a clue (oh, and tell them why 
> you're changing ISPs) --- eventually people taking this approach will kill the 
> clueless ISPs off, or the ISPs in question will develop a clue.
> 
> Either way, the problem is solved.
> 
> How come you've not moved already ?  I see it as your duty to deprive them of 
> your custom.

Cash.  Or rather lack of same.  Switching ISPs is not even possible
without more income than I've got right now.  I'm looking for work but at
the moment I am quite unemployed.

--
Joseph Carter <knghtbrd@debian.org>            Debian GNU/Linux developer
PGP: E8D68481E3A8BB77 8EE22996C9445FBE            The Source Comes First!
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We all know Linux is great... it does infinite loops in 5 seconds.
        -- Linus Torvalds

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