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Re: unhappy customer



Hubert Chan wrote:

Ulrich> But much harder than installing is to get the system
Ulrich> working. I'm working on the system for nearly half a year and I
Ulrich> ain't got my system complete. For example scanning: it lasted
Ulrich> several weeks to get it going.

I wonder if that isn't a general GNU/Linux problem, and not just
Debian.  e.g. I wonder if RedHat would be different.

O.K. I must admit that I never installed another distribution. (I tried to install RedHat but had to find out, that I couldn't boot from DVD) But you wanted to know why people think it's difficult to install debian so I described how I see it.

sound than RedHat because RedHat ran sndconfig for me.

I ran sndconfig by myself but to not much effort.


Hardware detection and configuration is important to getting Debian
(and GNU/Linux in general) usable to the general public.  I know the
new Debian installer has some hardware detection, but I've never tried
it, so I don't know how good/extensive it is.

I tried to install on another harddisk today just to learn about. And I have to correct me a little bit. The installer is O.K. The real difficulties came when configuring the packages installed by default. (I deselected most of them, because I don't need them. E.g. isdn, ethernet and so on) So It was done in one hour I guess. But I learned very much till my first installation!


Ulrich

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