Bug#394743: for the record: please educate users
Op 22-10-2006 om 23:55 schreef Frans Pop:
> [ It is _our_ job to ... ]
It is plain wrong to distinct between users and developers.
Even more wrong is to trying to create a difference between people.
Telling (new) users "Throw it as a big lump to developers,
they will sort it out" is widing a gap that should not exist.
Tell users that time is precious and that they can help
achieve the goal they want, by helping free software development.
Writing a good bugreport is an aid for it.
> The only case where we can realistically ask users to do this job for us
> is when they have intimate knowledge of Debian, D-I and the BTS (as in
> the case of d-i team members and DDs).
I think that
> > Have a look a http://bugs.debian.org/394574 where is single item is
> > discussed and open single item bugreport in the same way.
was overlooked. It is about a single item BR that came in
on a generic package (debian-installer), no intimate knowledge needed.
My request is to educate users about such things.
> Reopening this report.
My respect for the person who will be processing this Bug Report.
Cheers
Geert Stappers
--
Please don't report multiple unrelated bugs - especially ones in
different packages - in a single bug report. It makes our lives much
easier if you send separate reports.
-- http://www.nl.debian.org/Bugs/Reporting
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