[Date Prev][Date Next] [Thread Prev][Thread Next] [Date Index] [Thread Index]

Re: How to fix I/O errors?



On 02/02/17 13:05, Marc Shapiro wrote:
I apologize for this being so long, but since the problem occurs
sporadically I wanted to get as much information in this post as
possible because I don't know when it will happen again.
...

What operating system are you running? Please paste the following command into a root shell, run it, and then paste both the command and the output into your reply:

# cat /etc/debian_version; uname -a


Did you make any hardware, software, or configuration changes immediately prior to the initial event?


What is the make and model of the disk drive(s) that are having problems?


Have you looked at the SMART reports? Please paste the following command into a root shell, run it once for each drive (replacing /dev/sdX with the corresponding device name), and paste both the command and the output into your reply:

# smartctl -x /dev/sdX


Have you downloaded and run the manufacturer diagnostic utilities for all your drives? What do they say?


David


p.s. here are the links for the Intel, Seagate, and Western Digital drive diagnostics. If your drive(s) are another brand, please find their tool and reply with the URL:

http://www.intel.com/content/www/us/en/support/solid-state-drives/ssd-software/intel-ssd-toolbox.html

http://www.seagate.com/support/downloads/seatools/

http://support.wdc.com/downloads.aspx?DL


Reply to: