Re: Reporting Bug
On Thu 22 Oct 2015 at 16:15:27 +0300, Piyavkin wrote:
> On 22.10.2015 10:18, Ondřej Grover wrote:
> >Hello Adrian,
> >
> >could you please be more specific about a few points?
> >- what installer ISO did you use
> >- did you use the text or graphical installer
> >- what was the error message or what failed or happened exactly that
> >stopped the installation
> >
> >I wasn't able to reproduce your problem in VirtualBox using the network
> >installation ISO http://cdimage.debian.org/debian-cd/8.2.0/i386/iso-cd/debian-8.2.0-i386-netinst.iso
> >and with almost all the default choices with the excpetion of these
> >prompts
> >- Full name of new user: "Adrian O'Dell"
> >- user name: "adrian"
> >
> >I understand that you may not feel like reading a large page of text if
> >you are in a hurry or feel you may not understand it. However, the Debian
> >and other open-source projects keep living thanks to individuals like you
> >that go the extra mile, devote some time to the cause and are willing to
> >learn new things. Please consider supporting Debian (and through it all
> >other projects based on it, including Linux Mint) through your extra
> >effort in filing bug reports when needed.
> >
> >Kind regards,
> >Ondřej Grover
> >
> >On Thu, Oct 22, 2015 at 8:15 AM, Adrian O'Dell <crimsonmane@gmail.com
> ><mailto:crimsonmane@gmail.com>> wrote:
> >
> > There appears to be a bug which has Plagued me for years. Oddly I
> > don't have the bug in Linux Mint. Did they edit this part of the
> > installer?
> >
> > My name contains an apostrophe, which causes the Debian installer
> > to not create my user account. Long time ago when I tried to seek
> > help via IRC was told I must have done something wrong. Two days
> > ago I confirmed through multiple installs that the apostrophe is
> > the culprit.
> >
> > This is the only attempt I will make at filing a bug report.
> > Anyone more familiar with filing a bug report, it would be greatly
> > appreciated if you would make sure it gets filed properly so it
> > may be resolved. https://www.debian.org/Bugs/Reporting is an ugly
> > wall of text which immediately discouraged me from wanting to file
> > a bug report anymore.
> >
> > Thanks.
>
> I agree with the topic starter: the Debian's bug reporting process is
> horrible and not userfriendly from user's viewpoint. If an organization
> cares about usability and effectiveness of bug reporting process, it
> shouldn't be like that.
If a user cares about the usability and effectiveness of the bug
reporting process, more detail to back up the complaint would be
welcome.
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