On Tue, 13 Oct 2015 22:09:53 -0400 (EDT), Stuart Longland wrote:
This isn't level 1 helpdesk material, you'll actually need a technical
contact there.
Their level 1 help desk isn't much help anyway, if you're a Linux user.
The last time I called their level 1 help desk for technical support, the
conversation went something like this:
Me: I'm having an internet connectivity problem. I can't ....
Them: What release of Windows are you running?
Me: I don't run Windows; I run Linux.
Them: I'm sorry, sir, we don't support Linux.
Me: This is not a Linux problem. This is an internet connectivity problem.
I can't ...
Them: I'm sorry, sir, we don't support Linux. Is there anything else we
can help you with today, sir?
Me: No, I don't think so.
And that was that. They'll gladly take the money of a Linux user.
But if you have problems, you're on your own. That was a few years ago.
Maybe it's better now.