[Date Prev][Date Next] [Thread Prev][Thread Next] [Date Index] [Thread Index]

Re: Canon PIXMA mg5420 or HP Photo Smart 7520



On 09/10/2014 08:46 AM, Bonno Bloksma wrote:
Hi,

In need of a new printer, having done a bit or research, and considering either the Canon PIXMA mg5420  or the HP Photo Smart 7520.

Besides the Linux support there is one other thing to consider. The HP Photosmart 7520 was designed never to be turned off. It comes with a smart power brick that does not seem to work smart.
I have been in contact with HP support and they claim never to have heard of the problem, eventhough a simple google search will show lots of complaints, and even supplied me with a second printer and powerbrick to "solve" the problem, but the problem is still there.

If you turn off the printer the powerbrick will turn itself off as well after 5 sec. It is supposed to turn itself on again if the printer asks for power, it doesn't. I need to pull the plug, reinsert is and switch on the printer within 5 sec. :-(

I refuse to use anything HP, after getting a smart alec call from one of their supervisors when my problem had to be escalated. They knew they had a failing part with my series of "All-In-One". Those who had it fail before the warranty ran out, got a new printer. Mine failed about a month after. I asked for a repair or replacement part, since they already knew it would fail. "You shouldn't have bought an entry-level printer." I promised that I would repeat this on every email list I subscribed to, when an occasion arose to do so, and here I am. To hell with HP. I bet my old 1978 Teletype 43 is still running some where. Ric



--
My father, Victor Moore (Vic) used to say:
"There are two Great Sins in the world...
..the Sin of Ignorance, and the Sin of Stupidity.
Only the former may be overcome." R.I.P. Dad.
Linux user# 44256


Reply to: