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Re: capitalone banking website compatibility with iceweasel

On 28/07/2014, kamaraju kusumanchi <raju.mailinglists@gmail.com> wrote:
> The capitalone banking website (https://banking.capitalone.com/) is not
> working with iceweasel. It does not display the login form. The error
> message is
> "We're sorry, our system experienced an error displaying the login form."
> I tried installing xul-ext-useragentswitcher and used Iceweasel -> Tools ->
> Default User Agent -> Internet Explorer -> Internet Explorer 8. This
> displays the login form but does not let me log in. Has anyone been able to
> get it to work with iceweasel?
> rajulocal@hogwarts:~/chess$ dpkg -l iceweasel xul-ext-useragentswitcher
> chromium
> ii  chromium
> 35.0.1916.153-2              amd64                        Chromium web
> browser
> ii  iceweasel
> 30.0-2                       amd64                        Web browser based
> on Firefox
> ii  xul-ext-useragentswitcher
> 0.7.3-1                      all                          Iceweasel/Firefox
> addon that allows the user to choose user agents
> As a temporary work around, I am using chromium which works fine.
> I tried calling capitalone online banking support ( 877-442-3764 ) who said
> "we support IE, firefox, google chrome but do not support Iceweasel". In
> fact the tech support person has not even heard of Iceweasel before. I
> tried making a point that Iceweasel is just a rebranded version of
> firefox... but their answer is the same. If you are a capital one banking
> customer and if you use Debian, please call them and make them aware of the
> problem. May be if enough customers complain, they would do something about
> it.
> thanks
> raju
> --
> Kamaraju S Kusumanchi
> http://malayamaarutham.blogspot.com/

Have you tried using Opera (http://www.opera.com/) as a web browser
for online banking?

It could be worth trying.

Bret Busby
West Australia

"So once you do know what the question actually is,
 you'll know what the answer means."
- Deep Thought,
 Chapter 28 of Book 1 of
 "The Hitchhiker's Guide to the Galaxy:
 A Trilogy In Four Parts",
 written by Douglas Adams,
 published by Pan Books, 1992


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