[Date Prev][Date Next] [Thread Prev][Thread Next] [Date Index] [Thread Index]

Re: Knowledge based solution package?



On Ma, 13 nov 12, 10:57:51, Nelson Green wrote:
> 
> Good morning,
> 
> Many years ago I worked as a support engineer for a large IT firm. We had a
> proprietary knowledge based system for maintaining a database of problems and
> solutions. It was a fairly simple system that allowed one to categorise the
> subsystem the problem applied to, a problem title, a solution text area, and
> a keyword search function. Is there a package within the Debian repositories
> that offers similar functionality? I've looked, but my choice of keywords
> is not finding anything that sounds like what we want.

RTFM (the RT add-on) might be what your looking for.

Kind regards,
Andrei
-- 
Offtopic discussions among Debian users and developers:
http://lists.alioth.debian.org/mailman/listinfo/d-community-offtopic

Attachment: signature.asc
Description: Digital signature


Reply to: