On Tuesday 13 Nov 2012, Nelson Green wrote:
> Good morning,
> Many years ago I worked as a support engineer for a large IT firm. We had a
> proprietary knowledge based system for maintaining a database of problems
> and solutions. It was a fairly simple system that allowed one to
> categorise the subsystem the problem applied to, a problem title, a
> solution text area, and a keyword search function. Is there a package
> within the Debian repositories that offers similar functionality? I've
> looked, but my choice of keywords is not finding anything that sounds like
> what we want.
You could try Trac. It also integrates with svn or git, and with Mylyn
in Eclipse should that be your IDE of choice.