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Re: System inventory and complain logging system

Thanks All this has been very informative i always admire and
applicate all the debian members support.
instead of googling  and testing the application which is some time
good and some time waste of time.

by you help and experience  i can directly catch the solution and work
on targeted approach

Thanks, :)

On Sat, Jul 14, 2012 at 5:55 PM, Erwan David <erwan@rail.eu.org> wrote:
> On 14/07/12 14:15, Martin Steigerwald wrote:
>> Am Donnerstag, 12. Juli 2012 schrieb Muhammad Yousuf Khan:
>>> Hello all,
>>> i am looking for a web base UI project that can help me to maintain
>>> the inventory , record of desktop complain,  complain tickets etc.
>>> any advice please? actually what i wanted to know is, How linux
>>> Pros/Network Admins handle this matter.  because there are many UI
>>> available but i need to know what you guys prefer and why?
>> For automatic inventoriing there is fusioninventory for example. Or
>> facter.
>> A ticket system would be RT or OTRS.
>> I am not aware of anything that combines the two functionalities into one.
> You may want to take a look at glpi which does bth the catalogging part
> of the inventry and combines with OCS inventory for the information
> retrieval , and also does ticket tracking.
> (Sorry Martin that you got first a personnal answer, it was a mistake
> from me).
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