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Re: Newbie wants Firefox and Tbird

On Friday 23 September 2005 08:23 am, Antony Gelberg wrote:
> Albert wrote:
> > michael wrote:
> > <snip>
> >
> >> and insults don't generally inspire people to respond in a helpful
> >> manner, but then you prob knew that already ;)
> >
> > Insults?  I only responded in kind to Antony, who believes answering a
> > newbie question is 'breast feeding'.
> No, that is not what I believe.  I believe that answering any question
> without reference to how the OP could have found the answer himself is
> "breast feeding".  Which is fine, but the support burden here is large,
> and we should look at ways of lessening it.

So answer the question and teach him how to ask a smart question while you're 
at it, or at least suggest ESR's Smart Questions essay as an introduction to 
mailing lists.

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