[OT] Hotmail calls mail from my server spam; how do I contact them?
Has anyone had to contact hotmail about this kind of thing?
Mail from my server automatically gets put in the spam folder. My
server isn't blacklisted as far as I know, and it's a static IP.
My ISP said:
"Does your mail server have a PTR entry in your DNS zone file? Without
one, many hosts may reject your email. Basically a receiving host will
do a reverse lookup to make sure that the incoming email traces back to
the originating (sending) server IP - if it cannot resolve it, then the
email will be rejected. A PTR is an entry in your DNS zone file that is
referenced when a server does a reverse lookup. "
... but that doesn't make sense to me. I have different A and MX
records for the domain, specifically so that I can use a hosted web
service while serving mail on a different machine. If that weren't
perfectly legit, why even have the concept of an MX record?
Any suggestions gratefully appreciated.
--
monique
Ask smart questions, get good answers:
http://www.catb.org/~esr/faqs/smart-questions.html
Reply to: