Re: [Fwd: FollowUp To: Can't Setup/Configure Mailscanner / Can't Upgrade Mailscanner / Can't Uninstall Mailscanner]

[Kent West <westk@acu.edu>]

Leonard Chatagnier wrote:

> Maybe this got overlooked or maybe there's not much knowledge out 
> there regarding mailscanner.  Sure
> would like this issue resolved so I could get to setting up virus 
> scanning protection or perhaps there is an-
> other way to run a virus scanning utility.  New reply's are welcome.
> Thanks
>
> -------- Original Message --------
> Subject:     FollowUp To: Can't Setup/Configure Mailscanner / Can't 
> Upgrade Mailscanner / Can't Uninstall Mailscanner
> Date:     Sun, 30 Jan 2005 17:01:35 -0600
> From:     Leonard Chatagnier <lenc@ruralcomm.com>
> Reply-To:     lenc@ruralcomm.com
> Organization:     ChatagnierL-Home
> To:     debian-users <debian-user@lists.debian.org>
>
>
>
> Although I've tried all the posted suggestions, I still can't 
> reinstall Mailscanner. I have been able
> to uninstall it, however.  I still get error messages when I do an 
> apt-get install mailscanner, even
> though doing an "apt-get --purge remove mailscanner"(says mailscanner 
> not installed, so not removed),
> an "apt-get update" and "apt-get -f install" beforehand shows no 
> errors.  I will appreciate any help I get
> on this longstanding problem.  The error output from "apt-get install 
> mailscanner" is shown below:
>
> lchata@ChatagnierL-Home:/tmp$ su
> Password:
> ChatagnierL-Home:/tmp# apt-get install mailscanner
> Reading Package Lists... Done
> Building Dependency Tree... Done
> The following NEW packages will be installed:
> mailscanner
> 0 upgraded, 1 newly installed, 0 to remove and 91 not upgraded.
> Need to get 0B/1124kB of archives.
> After unpacking 4796kB of additional disk space will be used.
> Preconfiguring packages ...
> (Reading database ... 137233 files and directories currently installed.)
> Unpacking mailscanner (from .../mailscanner_4.37.7-1_all.deb) ...
> /var/lib/dpkg/tmp.ci/preinst: line 22: db_get: command not found   
> (Please note: this file does not exist; neither does the dir tmp.ci)

It probably exists only while the package is being installed; once the 
apt process stops, the directory/preinst script may no longer exist. 
(I'm not sure about this, but it has to exist at some point in order for 
apt to complain about a line in the file.)

> dpkg: error processing 
> /var/cache/apt/archives/mailscanner_4.37.7-1_all.deb (--unpack):
> subprocess pre-installation script returned error exit status 127
> Errors were encountered while processing:
> /var/cache/apt/archives/mailscanner_4.37.7-1_all.deb
> E: Sub-process /usr/bin/dpkg returned an error code (1)
> ChatagnierL-Home:/tmp#


It seems that this particular package has a bug, although since 
bugs.debian.org doesn't seem to know about it, you should file a bug 
report on it.

From the version, it looks like you're pulling from Testing. (This is 
why I run Sid; when errors creep in, they usually get fixed a lot faster 
than when errors creep into Testing.)

Are you pulling from a CD or from the net? If from CD, you'll have to 
find some other way to get the fixed version (assuming the problem has 
been fixed in the next version(s)). If from the net, you'll need to wait 
until a new version gets into Testing, hoping it fixes this bug (but 
unless you report it, it probably won't get fixed, as the 
developer/maintainer doesn't know about it, if you can believe 
bugs.debian.org). Alternatively you might try installing a newer Sid 
version, such as from Sid, but that generally takes a bit more knowledge 
than just running pure Testing stuff.

--
Kent