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Re: free vs commercial

ken keanon wrote:
> Let's consider one aspect of software, i.e. technical support.
> In the 'free' software world, this of course is done freely. You have a
> problem, post it online and you may or may not get an answer. No one is
> obliged to answer it within a certain time, if at all.

Where did you acquire the notion that you cannot purchase support for Free
software?  Not only can you purchase it, you can choose from multiple
vendors, use the available free support, or handle it yourself.

What becomes of your commercial support when the vendor stops supporting
the product or goes out of business?

> Firefox?  Apache? Openoffice? All these have commecially innovated
> counteparts that existed before them.

The Web was not initially commercial and the first browsers and servers
were Free.  As to "Office", what is innovative about taking a bunch of
applications and wadding them together in a huge blob?
John Hasler

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