RE: Linux is not for consumers!
That's why the people doing the documentation should be the power-user who
is not familiar with every intricate detail, and has had to struggle and
learn the system. That is the person who can usually explain things in a
matter that does not bore the general populace to tears. After all, if
you're talking about getting a typical, home-user, windows-user to use
Linux, you had better be talking at a "For Dummies" level. Which isn't
anything against the windows person, it's just that Linux is allot more in
touch with the hardware side than most users would want to be.
-----Original Message-----
From: Colin Watson [mailto:cjwatson@debian.org]
Sent: Thursday, December 11, 2003 12:02 PM
To: debian-user@lists.debian.org
Subject: Re: Linux is not for consumers!
On Thu, Dec 11, 2003 at 05:17:28PM +0000, Richard Kimber wrote:
> On Thu, 11 Dec 2003 09:07:16 -0500
> "Robert L. Harris" <Robert.L.Harris@rdlg.net> wrote:
> > You're right. Too many consumers are too dumb for for Linux,
> > especially Debian. It requires more than a room tempature IQ and
> > the willingness to use it.
>
> This may be true of some; but even reasonably intelligent users with quite
> a lot of experience can come unstuck in those areas with which they are
> not familiar, simply because the documentation is often so poor.
In many cases it will remain poor until people report what they found
confusing about it - it's sometimes hard to document something you wrote
in a way that somebody unfamiliar with it can understand.
--
Colin Watson [cjwatson@flatline.org.uk]
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