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Re: exim problem: frozen message



This one time, at band camp, Paul E Condon said:
> I am having a problem with exim. I have some theoretical knowledge of
> email but zero practical knowledge of email administration. I recently
> discovered that I have a frozen message, i.e. when I type mailq I get:
> 
> cmn:/home/pecondon# mailq
>  3h  1.5K 17hYMC-0000BC-00 <> *** frozen ***
>           root@cmn.lan.gnu
> 
> I have found in man exim that I can unfreeze with:
> exim -Mt <message id>
> but which part of the above mailq result is the message id?
> I have tried the string 17hYMC-0000BC-00, and various substrings of
> it. In all cases, my command is rejected with a statement that the
> message id is invalid. I believe that is message is something to do
> with reporting on system condition. Everything about this system is
> mine, especially the junk, so I don't worry about losing the
> message. I would just like to clear it out of the queue. 
> And learn a little about administering my email system.

That is in fact the message ID.  exim -Mt 17hYMC-0000BC-00 should retry
the message.  The only thing I would check is why this message froze in
the first place - do you have an alternate email address for root
(peconden@cmn, I'm guessing, would be the one)?  If you can't force it
to deliver, you can always remove it from the queue with -Mrm, and read
it first by less /var/spool/exim/<something - msglog?> - at any rate,
it'll have the same file name as the message ID, and it will be split
between headers and message.  Also tail -f /var/log/exim/mainlog will
tell you about failures of the retry, and why they're failing.

HTH,
Steve

-- 
May all your PUSHes be POPped.

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