Re: Thoughts on helping people unsubscribe correctly
> Subject: Thoughts on helping people unsubscribe correctly
> Date: Mon, 12 Aug 2002 09:50:42 +0930
I, too, am on the digest, but had not noticed this discrepancy before.
After this was pointed out, I looked at the message that I received on
subscribing. Everyone does keep these messages, of course, in case they
need the information for unsubscribing later ;)
Obviously, those on the digest need to send their unsubscribe post to
debian-user-digest-request@lists.debian.org. I see another discrepancy,
however. The instructions which are being quoted for unsubscribing say
to respond with a subject of unsubscribe. They say nothing about the
body of the request. The message that I received on subscribing (back
on 10/15/99 -- I DO keep these messages) says that the subject should be
left blank and the word 'unsubscribe' should be in the body of the
request. Which is correct? Does the word 'unsubscribe' go in the
subject, the body, or both?
Marc
Barney Wrightson <barney.wrightson@aspect.com.au> wrote:
> Debian Users,
>
> After seeing several people having trouble unsubscribing, I have come to
> realise that a significant number of the problems are from people who
> are subscribed to the digest, rather than the direct list. I myself am
> subscribed to the digest and I think (one of) the problems is that the
> only unsubscribe info that is seen in the digest is for removal from the
> direct list and not the digest list. Additionally, these instructions
> are only seen if they are quoted in a post, not at the end of every post
> as they are on the direct list.
>
> I would suggest that a similar pointer needs to be in the contents
> section of the digest, probably right at the top. This might eliminate a
> substantial number of people who are unable to correctly unsubscribe.
>
> Maybe some sort of automated response from the listmaster might also be
> helpful in calming people down, if a reasonably fast human response is
> not going to be possible. It is certainly aggravating to be having
> problems and getting no response from the resource that is meant to be
> the catch all / last resort... Of course it may not be required if we
> can get people unsubscribed correctly first time.
>
> Barney.
--
Marc Shapiro "If you drink melomel every day,
m_shapiro@bigfoot.com you will live to be 150 years old,
Please visit "The Meadery" at: unless your wife shoots you."
http://www.bigfoot.com/~m_shapiro/ -- Dr. Ferenc Androczi, winemaker,
Little Hungary Farm Winery
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