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Further information about Dantz Development products and services is available by visiting http://www.dantz.com.
MESSAGE CONTENTS
= Retrospect Backup Products
= Where to Purchase
= Upgrades
= Dantz Online
= Contacting Dantz
= Contacting Dantz in Europe
= About Dantz Development
================================
RETROSPECT BACKUP PRODUCTS
================================
Current languages:
ENGLISH, FRENCH, GERMAN, JAPANESE
RETROSPECT EXPRESS BACKUP
Personal backup for one computer.
(Windows 5.6/Macintosh 4.3)
RETROSPECT DESKTOP BACKUP
Professional backup for one computer.
(Windows 5.6/Macintosh 4.3)
RETROSPECT WORKGROUP BACKUP
Small network backup including one local server.
(Windows 5.6/Macintosh 4.3)
RETROSPECT SERVER BACKUP
Large network backup including multiple servers.
(Windows 5.6)
RETROSPECT CLIENTS
Add more users to your current Retrospect backups.
Available in packs of 5, 10, 50, and 100.
(Cross-platform Windows 5.5/Macintosh 4.3)
ADD-ONS
Advanced Driver Kit 1.9 (for Macintosh 4.3)
Retrospect Driver Update 2.2 (for Windows 5.6/Macintosh 4.3) Exchange Agent 1.2
================================
WHERE TO PURCHASE
================================
DANTZ ONLINE STORE
http://www.dantz.com
U.S./CANADA ONLINE RESELLERS AND RETAIL STORES http://www.buy.com http://www.club-mac.com http://www.cdw.com
http://www.macconnection.com
http://www.macmall.com
http://www.maczone.com
http://www.outpost.com
http://www.pcconnection.com
http://www.pcmall.com
http://www.pczone.com
http://www.warehouse.com
CompUSA
800-294-4727
http://www.compusa.com
ComputerWare
800-725-4MAC (4622)
http://www.macsource.com
Micro Center
800-743-7537
http://www.microcenter.com
PURCHASING OUTSIDE OF THE UNITED STATES AND CANADA
To locate a distributor in your country, visit: http://www.dantz.com/index.php3?SCREEN=intldist
or e-mail europe@dantz.com.
================================
UPGRADES
================================
CALL: 1.800.225.4880 or 1.925.253.3000
FAX: 1.925.253.9099 (24 hours)
E-MAIL: upgrades@dantz.com
WEB: http://www.dantz.com/index.php3?SCREEN=upgrades_updates
WINDOWS UPGRADES
Retrospect Express Backup (5.0/5.1 to 5.6) $19.95
Retrospect Desktop Backup (5.0/5.1 to 5.6) $49.95*
Retrospect Workgroup Backup (5.0/5.1 to 5.6) $129.95* Retrospect Server Backup (5.0/5.1 to 5.6) $199.95*
MACINTOSH UPGRADES
-- Downloads only:
Retrospect Express Backup (all versions) $19.95
Retrospect Desktop/Workgroup Backup (4.1/4.2 to 4.3) FREE
-- Ships with bootable CD and documentation:
Retrospect Express Backup (all versions) $19.95
Retrospect Desktop/Workgroup Backup (4.1/4.2 to 4.3) $19.95* Retrospect Desktop Backup (<4.0 to 4.3) $59.95 Retrospect Workgroup Backup (<4.0 to 4.3) $129.95*
(*includes Retrospect Clients upgrade)
TAX AND SHIPPING
California residents pay 8.25 percent sales tax (or
applicable local rate). Shipping within the U.S. and Canada $8.95.
UPGRADING OUTSIDE OF THE UNITED STATES AND CANADA
To locate a distributor in your country, visit: http://www.dantz.com/index.php3?SCREEN=intldist
or e-mail europe@dantz.com.
================================
DANTZ ONLINE
================================
VISIT US ON THE WEB
English: http://www.dantz.com
English: http://www.betterbackup.com
French: http://www.dantz.fr
German: http://www.dantz.com/de
Japanese: http://www.dantz.com/jp
JOIN THE DANTZ E-MAIL GROUP TODAY!
Sign up to receive "Retro-Talk" and
automatically get the latest backup information directly from Dantz. Stay up-to-date on the latest backup and disaster recovery issues. Go to http://www.dantz.com to sign up or send an email message to customer_service@dantz.com with the word "subscribe" in the subject of your message.
================================
CONTACTING DANTZ
================================
MAILING ADDRESS
Dantz Development Corporation
4 Orinda Way, Bldg. C
Orinda, CA 94563 USA
HOURS OF OPERATION
- General: Mon-Fri, 8am to 5pm (Pacific Time)
- Customer Service: Mon-Thurs, 6am to 5pm (Pacific Time)
and Fri, 6am to 4pm (Pacific Time)
- Technical Support:* Mon-Fri, 7am to 4pm (Pacific Time)
TELEPHONE / FAX
- Main: 1.925.253.3000
- Customer Service: 1.925.253.3000
- Standard Technical Support: 1.925.253.3050
- Fax: 1.925.253.9099 (24hours)
E-MAIL
- Customer Service: customer_service@dantz.com
- Corporate/Education/Government Sales: sales@dantz.com
- Resellers/Consultants: reseller_info@dantz.com
PERSONAL E-MAIL
The email address for people who work at Dantz is
usually their first and last name separated by an underscore ("first_last@dantz.com").
TECHNICAL SUPPORT
(U.S. and Non-European Countries)
Phone: 1.925.253.3050
Fax: 1.925.253.9099
================================
CONTACTING DANTZ IN EUROPE
================================
MAILING ADDRESS
Dantz Europe
77, rue du Faubourg St-Denis
75010 Paris - France
HOURS OF OPERATION
- Customer Service: Mon-Fri, 9h - 18h (Central European Time)
- Technical Support: Mon-Fri, 9h - 17h15 (Central European Time)
TELEPHONE / FAX
- Tel: +33 1 55 33 02 00
- Fax: +33 1 55 33 02 09 (24hours)
E-MAIL
- e-mail: europe@dantz.com
TECHNICAL SUPPORT
United Kingdom
Phone: 0800 169 77 64
Fax: +33 1 55 33 02 09
Email: eurosupport@dantz.com
France
Phone: 0810 00 13 80
Fax: +33 1 55 33 02 09
Email: eurosupport@dantz.com
Deutschland
Phone: 0800 18 80 21 21
Fax: +33 1 55 33 02 09
Email: eurosupport@dantz.com
All other European countries
Phone: +33 1 55 33 02 10
Fax: +33 1 55 33 02 09
Email: eurosupport@dantz.com
================================
ABOUT DANTZ DEVELOPMENT
================================
Dantz Development Corporation defined backup software technology with the release of Retrospect 1.0 in 1989. Dantz has continued to revolutionize backup technology with such innovations as IncrementalPLUS backups and automatic backups of notebook computers that occasionally connect to the network. Dantz remains committed to its original mission: providing the best backup software available for individuals and organizations in over 140 countries around the world.
Dantz publishes a wide range of backup solutions from individual to network-wide backup. Dantz products are designed to meet the needs of individuals and businesses by making data protection automatic, fast, efficient, and 100% reliable. Dantz products are available through resellers worldwide.
Major customers include AOL Time-Warner, Apple, BMW, Booz Allen Hamilton, British Telecom, Disney, Eli Lilly, Genentech, GTE, Lawrence Livermore National Labs, Merck, Mercury Communications, Mitretek, Motorola, NASA, Nortel Networks, OAO Corporation, Optus, Oracle, Pixar, Raytheon, SBC, Swiss National Bank, Turner Broadcasting, U.S. Peace Corps, and U.S. West.
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