Re: Debian: abandon ship?
On Mon, 2002-06-17 at 02:22, Jeronimo Pellegrini wrote:
> I think there's also some psychological thing that goes on here. People
> think that with the help desk, they'll get an answer within a certain
> time, while nobody guatrantees that they'll get an answer on a mailing
> list.
IMO there's more to it that just psychology. There used to be (still is
??) a saying that you wouldn't get fired for buying MS. Redhat are
doing a good job of taking up that position in the Linux world where a
support contract acts like a 'get-out-of-jail-free' card since it allows
you to pass the buck onto RH if/when things do go wrong. Mailing lists
cannot compete with that.
Andz
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