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Re: reluctant farewell



On Sat, Jan 27, 2001 at 06:26:55PM -0500, Ken Weingold wrote:
> On Sat, Jan 27, 2001, staf wagemakers wrote:
> > On Sat, Jan 27, 2001 at 02:15:59PM -0800, Mark Koopman wrote:
> > > better yet, why use a log file analyzer at all?  they can't truly measure web
> > > surfer behaviour
> > > anyways, only web server behaviour.
> > 
> > customers ask for it :)
> 
> EXACTLY.  People love that stuff.  Plus the people are companies who
> do the marketing and crap like that need to show the higher-ups that
> they are doing something.  Something like Webtrends gives them pretty
> graphs and charts and numbers and makes everyone happy.  I personally
> think it's nifty seeing the browsers and OS's people are using.  

I think this also possible with webalizer. Anyway it is important that
customers _and_ sales persons know that it's impossible to measure the
real amount of users with a normal access_log. I hate it when none 
technical people are taking technical decisions. If they want correct 
graphs, they will have to give each user a cookie and store this information 
in a database. But I dont like cookies and I like privacy.

Graphs like webtrends or webalizer are useful to show IT-managers that
a GNU/Linux or a Un*x server can serve more hits that a M$ Windows system :)

> Then
> again I often look at the X-Mailer or User-Agent headers to see what
> MUA's people are using.  And I have seen Webalizer, but people want
> Webtrends.  

At my work they were using webtrends on central NT logserver for twenty
websites. Since the system was too busy and unstable, the customer often 
had no nice graphs. So I was allowed to install webalizer on some Solaris 
webservers, some customers even like the webalizer stats more....

> Incidentally, yesterday I got a call at work from a sales person at
> Webtrends asking how my trial is going with the product.  I am sure
> she regretted calling once she hung up.  I really let her have it
> about how proprietary it was towards on distribution of Linux.  

More people should do this, it's important that companies know that there 
is more that one gnu/Linux distribution and if they want to make profit they
must support more than only RedHat.

A real Debian user will only use Free software, but in a real world this
isn't always possible :(      ( Those stupid managers again )

-- 
Staf Wagemakers

email      : staf@digibel.org
homepage   : http://staf.digibel.org



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