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Re: OT : RAM, please help.



I worked for a long time as a computer repair tech, and Gateways are a pain
in the neck. What has probably happened is that the Gateway Tech you talked
with wasn't paying attention looking at the specs for your system. I
personally have had about 50% success with runnning PC100 RAM in a 66mhz
system. Some will take it, others just float off into la la land when they
are counting RAM. It is usually because the motherboard has a problem with
the clock chip on the RAM(very tiny black chip, normally off to right or
left side). IMHO, your best bet would be to return the RAM you have and get
some slower, and less expensive non PC100 RAM, or pitch the Gateway and get
a brand new computer.

J.W. Jones
---------------
goofball@goofball.org

----- Original Message -----
From: John Carline <jtc@stic.net>
To: Andrei Ivanov <c680789@showme.missouri.edu>
Cc: Debian user list <debian-user@lists.debian.org>
Sent: Saturday, August 07, 1999 6:07 AM
Subject: Re: OT : RAM, please help.


> Andrei Ivanov wrote:
>
> > Sorry for OT question, but I'm completely stumped here.
> > My stepfather has a custom Gateway machine, and he wanted to get some
> > memory upgrades on it. The docs say that motherboard supports up to 32M
> > 4x64 modulo SDRAM chip in each DIMM (it has 2).
> > I told him to order the SDRAM, and now that memory arrives, each chip is
> > recognised as 8M (instead of 32M).
> > I talked to the company, they are willing to exchange....just I don't
know
> > for what.
> > Gateway people don't know much, and tell me to use their store instead
> > (that charges 2x).
> >
> > I have several suspicions:
> > 1. Memory that we ordered was PC100, but board runs at 66 max. Gateway
> > techsupport told me it would work.
>
> >
> > 2. When my stepfather first called them, he ordered 4x16 modulo, but I
> > told him to call back and change the order to 4x64
>
> I'm not much help, but since I didn't see any answers to your post I
thought I'd stir
> up some of the experts.
>
> My first impression is that you probably received the 4x64 that you
ordered since the
> smallest DIMM I've seen is a 2x64 (16mb) and the 168pin DIMMS are all
either x64 or
> x72  - at least I think they are. (someone out there correct me if I'm
wrong.) You
> could confirm that by asking the vendor how to identify the size of the
DIMMs that
> were sent.
>
> Next possibility is that the PC100 type doesn't play on that computer?
However, I've
> seen 100 MHz DIMMs running at 66 MHz without a problem and gateway
techsupport says
> that it will. So while it still could be the problem, I'd begin to suspect
something
> in the setup of the board.
>
> I know that you probably already checked all this.  But just in case you
didn't ...
> Did gateway techsupport or the motherboard manual mention any setting that
needed to
> be made for the clock speed of the chips? All the DIMMs I've seen were
recognized
> automatically, but I'm unfamiliar with gateway so it's possible that some
setting
> need to be changed.
>
> Any Gateway Experts out there?
>
> Good Luck
> John
>
>
>
> > Could they have sent
> > us the wrong ram still, and that caused the 1/4 of memory recognized?
> >
> > Please help, I have no idea what to do now.
> > TIA,
> >    Andrew
> >
>
> --------------------------------------------------------------------------
-
> >  Andrei S. Ivanov
> >  Scorpio@hushmail.com
> >  c680789@showme.missouri.edu
> >  UIN 12402354
> >  http://members.tripod.com/AnSIv   <--Little things for Linux.
> >  http://www.missouri.edu/~c680789  <--"Computer languages of the world"
> >                                        My work in progress.
>
> --------------------------------------------------------------------------
-
> >
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