Re: [External] Re: ThinkPad laptops preinstalled Linux

[Mark Pearson <markpearson@lenovo.com>]

Hi Marc

On 6/5/2020 9:51 AM, Marc Haber wrote:
> On Fri, Jun 05, 2020 at 09:13:39AM -0400, Mark Pearson wrote:
> > On 6/5/2020 5:03 AM, Pirate Praveen wrote:
>
> While we're asking for rainbow colored unicorns here, I'd love the
> Lenovo support organiation to be a little less bitchy when one admits
> using Linux, at least for clear hardware faults like broken mouse
> buttons etc¹, and can I please have the old keyboard style back as an
> option? And please keep in mind that Linux nerds enjoy tinkering around
> with their older hardware, so it would be great to have disk slots that
> conform to the standard and memory that is not soldered in. I have been
> holding back buying a new Thinkpad for a while because I hate to lose
> the flexibility that the older series used to have, and I have bought my
> last three Thinkpads without a support package because Lenovo won't help
> me anyway because I happen to use the wrong OS.
Rainbow colored unicorns are my favourite (though I don't recommend 
trying to get a jar of unicorn snot through airport security as a gift 
for your kids after a business trip...)

I've been having conversations with the support team recently as they 
will be supporting Linux calls. It should address some of your concerns 
there. I suspect there will be a learning curve.

HW design - I don't get much say in that but I can pass on feedback.

> Greetings
> Marc, writing this on the X260, with three T520 and one X121e in daily use
>
> ¹ it really sucks to be required to have a disk with a never-used
> Windows installation sitting on the shelf just to make the support tech
> happy