On Saturday, April 06, 2013 19:55:08, Filipus Klutiero wrote: > Hi Chris, > thanks for being faithful to our project and bringing up this topic :-S > > Chris Knadle wrote: > > From the point of view of the bug reporter, the message the DD has sent > > (whether intended or not) is "I'm not even going to dignify this with a > > response. *click* " It's not /only/ this rudeness that's the problem, > > though; the bug reporter has now been handed a puzzle of "convice the > > expert", where the expert needed to be convicned seemingly isn't willing > > to spend any effort in communicating, but the bug reporter does. This > > kind of thing therefore promotes either conflict or the bug reporter > > walking away in disgust, /either/ result of which is detrimental. I > > thus personally consider this to be the first step into "the path of the > > Dark Side". > > > > If we could come up with a reasonable way of handling this particular > > problem, it would be greatly appreciated. Do you think emailing > > owner@bugs.d.o is a good way of dealing with this? > > It's not a /good/ way in absolute terms, but it's pretty much the only > way for now, so I guess it's currently the best way (see > https://lists.debian.org/debian-project/2011/11/msg00030.html ). Uh... I don't understand. The above suggestions avoiding private email aliases; I'm not sure I understand where this fits the "rudeness issues" I've had in the BTS -- the bug reports where it happened are public. Maybe you can give me a better idea what you're trying to refer to. ;-) -- Chris -- Chris Knadle Chris.Knadle@coredump.us
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