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Re: DAM queues processing



On Thu, 25 Jun 2009, Lucas Nussbaum wrote:

> On 25/06/09 at 22:37 +0200, Emilio Pozuelo Monfort wrote:
> > [...]
> > - DAM reviews the application
> >   (wait4)
> > - DAM creates the account
> > - Key added to the keyring
> > - Shell access to developer machines
> > 
> > [...]
> > 
> > - I don't know why there is wait4. I guess it's because DAM members process
> >   people in batches, but IMHO if you have already reviewed an application and
> >   accepted it, the account should be immediately created? Is there a (good)
> >   reason for this delay?
> > 
> > - I have no idea whether the keyring and machine access stuff take another big
> > delay.
> 
> wait4 used to be a big problem in the past, because the person managing
> the keyring and creating the accounts was not responsive enough.
> 
> It was solved a year or so ago by splitting the tasks differently. DAM
> now reviews the application, and submits RT tickets for the keyring
> addition and the account creation. Those tickets are processed by DSA
> (for the account) and keyring-maint (for the keyring), and both of those
> teams are responsive currently.
> 
> (the above is my perception of how things work, so I might be wrong, but
> it's not properly documented anywhere anyway.)

Correct.  There is no 'DAM creates the account' step.  If you want to
have a step there it's 'DAM sends request to keyring-maint/DSA', but I
suppose that's identical to "finishes review with a positive result".

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