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Re: Bug#321701: bug handling is a maintainers job

On Sun, Aug 07, 2005 at 09:58:15PM -0400, Eric Dorland wrote:
> * Wichert Akkerman (wichert@wiggy.net) wrote:
> > Package: mozilla-firefox
> > 
> > Debian maintainers have always assumed full responsibility for their
> > work within Debian: they make sure their packages are in excellent shape
> > and they take care of all bugreports, either fixing them themselves
> > or working with upstream. So I was somewhat surprised when I filed
> > a bug on mozilla-firefox and got this message:
> > 
> >   *** Please submit non packaging issue (e.g. feature requests) bugs to
> >   the Debian BTS and the upstream bugzilla
> >   (http://bugzilla.mozilla.org/buglist.cgi?product=Firefox) and put a
> >   reference to the bugzilla bug in the Debian bug report, to ease bug
> >   triage for the maintainers. Thank you. ***
> > 
> > This is silly: it makes filing a bugreport a lot harder for users,
> > which can actively discourage them. Users should only have to deal
> > with Debian, not with all upstreams and all their different ways
> > of handling bugreports. As a maintainer it is your responsibility to 
> > take care of that.
> I don't think it's silly at all. First of all, I'm making a request,

I think it is silly and possibly counter-productive even, but well.

> I'm not demanding they do this. Firefox has 306 open bugs (well, 271
> if you don't count merged bugs), so it's a fairly buggy (and popular)
> piece of software. Especially in the case of random feature requests,
> it's merely taking time away from fixing other bugs, to having to
> forward them upstream. So if the submitter really cares about the
> feature, they can spend a little more time sending it upstream instead
> of just creating busy work for the maintainer. I've provided a link to
> the submission page, and bugzilla is a pretty standard and popular bug
> tracking system (even though I don't particularly like it, and many
> are of the same opinion). Do you really think people will be so
> discouraged that they'll give up all together instead of just filing
> the Debian bug.

What about a mechanism for transparently forwarding a bug report to upstream
instead, in such a way that the link between the debian bug report and
upstream bug report doesn't go out of sync ? 


Sven Luther

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