Bug#1018085: marked as done (hplip fails to setup wired printer HP P 1102w)
Your message dated Fri, 26 Aug 2022 15:23:56 +0100
with message-id <26082022145705.05b91c545676@desktop.copernicus.org.uk>
and subject line Re: Bug#1018085: hplip fails to setup wired printer HP P 1102w
has caused the Debian Bug report #1018085,
regarding hplip fails to setup wired printer HP P 1102w
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
(NB: If you are a system administrator and have no idea what this
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--
1018085: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1018085
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: hplip
Version: 3.21.2+dfsg1-2
Severity: normal
X-Debbugs-Cc: piobair@mindspring.com
Dear Maintainer,
*** Reporter, please consider answering these questions, where appropriate ***
* What led up to the situation?
print driver failed after upgrade to bullseye
* What exactly did you do (or not do) that was effective (or
ineffective)?
Instlled latest hplip; deleted existing driver and installed printer HP Laserjet Pro P1102w
* What was the outcome of this action
The install insists on the installation of a proprietary plugin. However, attempts to install that plugin from HP CD fails because the workstation does not have a WiFi port
HPLIP does offer the option of USB vs WiFi connection. However, chosing USB appears ineffectual. The setup still insists that the plugin is missing.
* What outcome did you expect instead?
Successful test print
-- Package-specific info:
Saving output in log file: /home/william/hp-check.log
HP Linux Imaging and Printing System (ver. 3.21.2)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile
HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to
successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: debian-11 version is not supported. Using debian-10.7 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.10.0-17-amd64 #1 SMP Debian 5.10.136-1 (2022-08-13) GNU/Linux
Host: lakemonster
Proc: 5.10.0-17-amd64 #1 SMP Debian 5.10.136-1 (2022-08-13) GNU/Linux
Distribution: debian 11
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.21.2
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian distro 11 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.21.2
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.21.2
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.19.12
Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1622658707
pending_upgrade_time = 0
[installation]
date_time = 08/25/22 08:27:03
version = 3.21.2
[last_used]
device_uri = hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W449M6HSI1c
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.53.3 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.31 OK -
dbus DBus - Message bus system REQUIRED - 1.12.20 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.21 OK -
avahi-utils avahi-utils OPTIONAL - 0.8 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - OK -
cups-image CUPS image - CUPS image development files REQUIRED - - OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - - OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
error: libavahi-dev libavahi-dev REQUIRED - - MISSING 'libavahi-dev needs to be installed'
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.9 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.9.2 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.10 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.9.2 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 8.1.2 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.59 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 10.2.1 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.21.2 OK -
hpmudext IO-Extension REQUIRED - 3.21.2 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.21.2 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.21.2 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------------------------------------------- ----------------------------------------
hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W449M6HPR1a HP LaserJet Professional P 1102w
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP-LaserJet-Professional-P-1102w
--------------------------------
Type: Unknown
Device URI: usb://HP/LaserJet%20Professional%20P%201102w?serial=000000000W449M6HPR1a
PPD: /etc/cups/ppd/HP-LaserJet-Professional-P-1102w.ppd
warning: Failed to read /etc/cups/ppd/HP-LaserJet-Professional-P-1102w.ppd ppd file
PPD Description:
Printer status: printer HP-LaserJet-Professional-P-1102w is idle. enabled since Thu Aug 25 08:08:07 2022
Rendering completed
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
USB None Required - - OK Node:'/dev/bus/usb/001/003' Perm:' root lp rw- rw- rw- rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'libavahi-client-dev' package is missing/incompatible
error: 'libavahi-core-dev' package is missing/incompatible
error: 'libavahi-common-dev' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 4
Total Warnings: 1
Done.
-- System Information:
Debian Release: 11.4
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable-security'), (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 5.10.0-17-amd64 (SMP w/8 CPU threads)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE not set
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
Versions of packages hplip depends on:
ii adduser 3.118
ii cups 2.3.3op2-3+deb11u2
ii hplip-data 3.21.2+dfsg1-2
ii libc6 2.31-13+deb11u3
ii libcups2 2.3.3op2-3+deb11u2
ii libdbus-1-3 1.12.20-2
ii libhpmud0 3.21.2+dfsg1-2
ii libpython3.9 3.9.2-1
ii libsane-hpaio 3.21.2+dfsg1-2
ii libsane1 1.0.31-4.1
ii lsb-base 11.1.0
ii printer-driver-hpcups 3.21.2+dfsg1-2
ii python3 3.9.2-3
ii python3-dbus 1.2.16-5
ii python3-gi 3.38.0-2
ii python3-pexpect 4.8.0-2
ii python3-pil 8.1.2+dfsg-0.3+deb11u1
ii python3-reportlab 3.5.59-2
ii wget 1.21-1+deb11u1
ii xz-utils 5.2.5-2.1~deb11u1
Versions of packages hplip recommends:
ii avahi-daemon 0.8-5
ii policykit-1 0.105-31+deb11u1
ii printer-driver-postscript-hp 3.21.2+dfsg1-2
ii sane-utils 1.0.31-4.1
Versions of packages hplip suggests:
ii hplip-doc 3.21.2+dfsg1-2
ii hplip-gui 3.21.2+dfsg1-2
ii python3-notify2 0.3-4
ii system-config-printer 1.5.14-1
-- no debconf information
--- End Message ---
--- Begin Message ---
This respopne was sent only to me and not to the bug. I have rectified
that.
On Fri 26 Aug 2022 at 13:30:16 +0000, William Melgaard wrote:
> The latest HPLIP has been installed.
Installing the latest HPLIP on stable is not a supported situation.
> I have tried installing the proprietary plugin via original HP CD and
> also download. Both installs fail because the "cannot find port". I.e.
> it is looking for the WiFi port to connect to the printer.
> Incidentally, the printer WiFi install does work successfully on my
> laptop.
You were given an HPLIP approved method for installling the plugin.
> The issue at hand is that the install fails for a wired connection.
> There should be no reason to require the plugin at all for a wired
> connection.
There is some misunderstanding here. The plugin is required for network
and USB connections in order to print. I am closing this report on that
basis.
Cheers,
Brian.
> -----Original Message-----
> From: Brian Potkin <claremont102@gmail.com>
> Sent: Aug 25, 2022 7:32 PM
> To: William Melgaard <piobair@mindspring.com>, <1018085@bugs.debian.org>
> Subject: Re: Bug#1018085: hplip fails to setup wired printer HP P 1102w
>
> On Thu 25 Aug 2022 at 08:41:20 -0500, William Melgaard wrote:
>
> > Package: hplip
> > Version: 3.21.2+dfsg1-2
> > Severity: normal
> > X-Debbugs-Cc: piobair@mindspring.com
>
> Thank you for your report, William.
>
> > Dear Maintainer,
> >
> > *** Reporter, please consider answering these questions, where appropriate ***
> >
> > * What led up to the situation?
> > print driver failed after upgrade to bullseye
>
> TBH, this issue gives the impression of being a user support issue.
>
> > * What exactly did you do (or not do) that was effective (or
> > ineffective)?
> > Instlled latest hplip; deleted existing driver and installed printer
> > HP Laserjet Pro P1102w
>
> It hoped by "latest hplip" the version for Debian 11 was installed?
>
> > * What was the outcome of this action
> > The install insists on the installation of a proprietary plugin.
> > However, attempts to install that plugin from HP CD fails because the
> > workstation does not have a WiFi port HPLIP does offer the option of
> > USB vs WiFi connection. However, chosing USB appears ineffectual. The
> > setup still insists that the plugin is missing.
>
> Upstream offen advise the following technique:
>
> * Download the plugin for your HPLIP version from
> https://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/
> * Install the plugin with 'sh DOWNLOADED_PLUGIN'
>
> > * What outcome did you expect instead?
> > Successful test print
>
> That should be possible with a correct setup. Please give
>
> lpstat -t
> lpinfo -v
> lpinfo -m | grep p1102w
>
> Regards,
>
> Brian.
>
>
--- End Message ---
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