Bug#771378: cups: Can't print to CD with Epson XP-820
Package: cups
Version: 1.7.5-7
Severity: normal
Dear Maintainer,
*** Reporter, please consider answering these questions, where appropriate ***
* What led up to the situation?
After having good experiences with the Epson R-320 printers for many years, I purchased
an Epson XP-820. Both printers had the ability to print to CD, which I consider important.
Unfortunately, while the R-320 had no problems handling CDs, I can't get the XP-820 to
print to them.
* What exactly did you do (or not do) that was effective (or ineffective)?
After initially selecting CD/DVD as the output media for a print job and having it fail,
I then tried setting CD/DVD as the default output media. I also tried using the Print on CD
option on the printer's control panel.
* What was the outcome of this action?
Selecting CD/DVD for a print job results in the CD print tray being ejected by the
printer. The printer then asks me to insert a single sheet of paper. If I push the tray
back in, it just gives me an error message.
If I try to set the default output medium through CUPS, I get an error because there are
no CD/DVD media sizes defined. I simply can't do it.
When I try to set the Print on CD option on the printer control panel, it asks me to insert
a memory card.
* What outcome did you expect instead?
I want the printer to print on CDs like my now defunct R-320 used to.
*** End of the template - remove these template lines ***
-- System Information:
Debian Release: jessie/sid
APT prefers testing
APT policy: (500, 'testing')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 3.16.0-4-amd64 (SMP w/6 CPU cores)
Locale: LANG=en_CA.UTF-8, LC_CTYPE=en_CA.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages cups depends on:
ii cups-client 1.7.5-7
ii cups-common 1.7.5-7
ii cups-core-drivers 1.7.5-7
ii cups-daemon 1.7.5-7
ii cups-filters 1.0.61-2
ii cups-ppdc 1.7.5-7
ii cups-server-common 1.7.5-7
ii debconf [debconf-2.0] 1.5.53
ii ghostscript 9.06~dfsg-1.1+b1
ii libavahi-client3 0.6.31-4+b1
ii libavahi-common3 0.6.31-4+b1
ii libc-bin 2.19-13
ii libc6 2.19-13
ii libcups2 1.7.5-7
ii libcupscgi1 1.7.5-7
ii libcupsimage2 1.7.5-7
ii libcupsmime1 1.7.5-7
ii libcupsppdc1 1.7.5-7
ii libgcc1 1:4.9.1-19
ii libstdc++6 4.9.1-19
ii libusb-1.0-0 2:1.0.19-1
ii lsb-base 4.1+Debian13+nmu1
ii poppler-utils 0.26.5-2
ii procps 2:3.3.9-8
Versions of packages cups recommends:
ii avahi-daemon 0.6.31-4+b1
ii colord 1.2.1-1+b1
ii cups-filters [ghostscript-cups] 1.0.61-2
ii printer-driver-gutenprint 5.2.10-3
Versions of packages cups suggests:
ii cups-bsd 1.7.5-7
pn cups-pdf <none>
ii foomatic-db-compressed-ppds [foomatic-db] 20141016-1
ii hplip 3.14.6-1+b2
ii printer-driver-hpcups 3.14.6-1+b2
ii smbclient 2:4.1.13+dfsg-2
ii udev 215-6
-- debconf information:
cupsys/backend: lpd, socket, usb, snmp, dnssd
cupsys/raw-print: true
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