Bug#771378: cups: Can't print to CD with Epson XP-820

[Brian Potkin <claremont102@gmail.com>]

Hello Gary. Thank you for your report.


On Fri 28 Nov 2014 at 17:40:23 -0500, Gary Dale wrote:

>    * What led up to the situation?
> After having good experiences with the Epson R-320 printers for many years, I purchased
> an Epson XP-820. Both printers had the ability to print to CD, which I consider important.
> Unfortunately, while the R-320 had no problems handling CDs, I can't get the XP-820 to
> print to them.
> 
>    * What exactly did you do (or not do) that was effective (or ineffective)?
> After initially selecting CD/DVD as the output media for a print job and having it fail,
> I then tried setting CD/DVD as the default output media. I also tried using the Print on CD
> option on the printer's control panel.
> 
>    * What was the outcome of this action?
> Selecting CD/DVD for a print job results in the CD print tray being ejected by the 
> printer. The printer then asks me to insert a single sheet of paper. If I push the tray
> back in, it just gives me an error message.
> 
> If I try to set the default output medium through CUPS, I get an error because there are
> no CD/DVD media sizes defined. I simply can't do it.
> 
> When I try to set the Print on CD option on the printer control panel, it asks me to insert
> a memory card.
> 
>    * What outcome did you expect instead?
> I want the printer to print on CDs like my now defunct R-320 used to.

What PPD are you using?

  grep Nickname /etc/cups/ppd/<your_XP-820_PPD>

Regards,

Brian.