prolems with my Keyboard

["Moloantoa VMK" <13160869@puknet.puk.ac.za>]

Hi....
My name is Victor and I have a problem with my keybord when I u se
SHIFT  key to acces some of the symbol it does not give the appropriate
symbols e.g(when trying to access @ symboly i get " and vice verssa) 
Pease help