Re: NM Report for Week Ending 04 Nov 2007
On Nov 11, 2007 12:04 PM, Lucas Nussbaum <firstname.lastname@example.org> wrote:
> Something else that would be nice to detect is NM/AMs with problems,
> using criterias such as "hasn't changed state in the process in the last
> 6 months" or "has been in the process for more than 2 years".
I'm not too familiar with the NM database schema, but the
last_modified and apply_date columns seem to be the appropriate ones
> It's often very painful for NM to have AMs who, while not totally
> inactive, take a very long time to anwer...
Indeed. Luckily that wasn't my experience - hi MadCoder :)