Le 13 mars 08 à 16:09, Martin Bahier a écrit :
If you read the window EULA, it is said, if I remember well, that if you don't agree to the terms of the licence you have to reject it and send the licences back "for a complete refund". Normally the refund is available to any purchaser of a machine with wiondows (or other microsoft software) bundled with it, and I suppose the refund thing applies to whatever software you don't want that is pre- installed on your brand new machine. Provided you didn't ran / register the programs, getting refunded should be simple. The problem is more that with some companies asking nicely doesn't seem enough. I haven't yet tried to get any refund for software I didn't wanted (didn't pay attention to it at the time) but, from what i've read, it seems that most EULAs offer refund but that the people you get on the phone / you mail to have (obviously) to persuade you that it's not a good idea, that their soft could be usefull to you [blah blah blah .....], so it's better to know who to talk to and to locate the EULA fragment talking about the refund before trying to get you money back =).
The point is (was?) also that some hardware vendors argue that the software is part of the product they sell. This was particularly true for laptops, where a lot of parts would not work outsided windows for lack of free drivers. I bought a laptop in 2003. The casing was such that by opening it you agreed to the EULA, so you could get a refund for the bundle (software + hardware), not keep the laptop and throw what you didn't like away. A little bit like you could not get a refund for the optical disk drive if you didn't need it...
Regards, T.
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