Re: strange harddisk noise
Dear listfolken,
unfortunately Michelle was right. I just was at the local store. They
told me if they sent my notebook to Acer, it would come back unfixed. +
I would have to pay a fee of 40 EUR.
They told me the noise was too silent to be accepted for warranty.
So I recommend all my friends not to by acer stuff, because I consider
their warranty service insufficient.
I hope this indo helps customers to take their personal decision.
I will now try to contact the harddisk manufacturer toshiba. May be I
have more luck there.
Bye, Martin
On Tue, Jan 18, 2005 at 04:27:50PM +0100, Michelle Konzack wrote:
> Am 2005-01-18 15:15:57, schrieb Martin Bock:
> > Hello!
> >
> > In October 2003 I purchased my Acer Travelmate 801. Now since today my
> > harddisk makes strange noise, similar to old CPU fans hitting their
> > closure. Though the noise is not very loud I am worried.
>
> But, - if your harddrive sounds like a cat, then is soething wromg...
>
> Backup your data, because your Toshiba has reached the end of live.
> I use since many years IBM Travelstar and had no problems...
>
> > If yes, what is your experience regarding Acer or Toshiba (hd
> > manufactuer) customer service/warranty handling?
>
> Maybe you get trouble with Acer, but Toshiba has 3 years waranty,
> but NOT from the date you have bought the Harddisk...
>
> The time counts from the month, it was manufactured.
>
> > Thanks a bunch, Martin Bock
>
> Greetings
> Michelle
>
> --
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