Thanks for sending your question or comment to "The Screen Savers." Sorry for the automated response, but due to the volume of mail we're receiving, we can't respond to each of you individually. However, Leo, Patrick, and the "Screen Savers" staff try to read all your email and take into account your suggestions, tips, and questions.
Help, I have a computer problem!
We receive hundreds of tech support questions every day. Some of these we answer live on the air, and some we address in segments. Unfortunately, we can't respond to technical questions directly in email. We don't have the resources. To view past questions (and answers), take a look at our archive.
You may also want to try searching the TechTV.com website for any articles dealing with your problem.
If you can't find an answer there, try posting your question on our message boards under Talk Tech Questions. One of our viewers or registered users may be able to help you.
What was that website/product/guest/plant I saw on the show?
All the details of every episode are documented in our Show Notes. Here you'll find links to guest articles, lists of URLs, all of our Web and Windows tips, and more. Just check our Show Notes archive.
How can I get my question answered live on the air?
We answer email questions at the end of every show. Submit yours using our feedback form.
Or email us directly at firstname.lastname@example.org.
Or give us a call after 6 p.m Eastern at 1.888.989.7879.
Or send us a fax at 1.415.437.5869.
If you have a netcam and you'd like to ask a question, head to our chat room anytime after 6 p.m. Eastern and check under Chatrooms to see if we've opened the Netcam Cineplex. Head in there and post your question.
How can I get tickets to see 'The Screen Savers' in the studio?
If you're going to be in the San Francisco Bay area and you'd like to be an audience member, fill out our form.
How can I participate in the LAN Party?
Register to play, take a look at last week's winners, and learn more about the weekly TSS LAN party at our LAN party webpage.
If you need more tech support or other online resources, the list below should help you.
'Call for Help'
For online computer classes and tutorials visit http://www.smartplanet.com (There's a fee to access SmartPlanet classes and tutorials.)
For online definitions of computer terms visit http://www.webopedia.com/
For additional support information visit http://www.adobe.com/supportservice/custsupport/PHONE/phone.htm
For additional support information visit
For additional support information visit http://www.americas.creative.com/support/
For additional support information visit http://support.dell.com/
For additional support information visit http://www.gateway.com/support/
For additional online tech support visit http://support.intel.com/sites/support/index.htm?id=intelhome+support&
For additional numbers by product visit http://support.microsoft.com/support/supportnet/phonenumbers.asp (You must register on the Microsoft Support site.)
For additional online tech support visit http://www.microsoft.com/support
800.411.0707 (press option 1)
For additional support information visit http://help.netscape.com/support/
Customer information for digital imaging
For additional customer service numbers visit http://www.nikonusa.com/
For additional support information visit http://www.nikontechusa.com/
Get the best price on hardware and software at http://www.pricewatch.com/
For additional support information visit http://www.ita.sel.sony.com/support/
Symantec Norton AntiVirus
541.465.8420 or 800.927.3991 (at $29 per incident)
For additional numbers for other products visit http://www.symantec.com/techsupp/phone/
For additional support visit http://www.symantec.com/techsupp/index.html
For numbers by product visit http://www.3com.com/util/contact.html
"The Screen Savers" is a live, daily show that runs weekdays at 7 p.m. Eastern. Thanks again for watching and for taking the time to write to us. We look forward to hearing from you again!
The Screen Savers