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[debian-knoppix] Re: Dell computers (Klaus Knopper)

On Wed, 9 Apr 2003 02:03:01 +0200, Klaus Knopper wrote to Michael Grenier:

>Michael Grenier wrote:
>> Since the screen goes blank, I do not have a good record of the errors.
>> It has dies consistently on a couple different versions of the Dell
>> Optiplex line. The last one I tested was the older Dell Optiplex GX260

>I would recommend not buying any of these machines. There are repeatedly
>reported hardware bugs, for example, if you do a software poweroff, the
>machine won't start up again unless you unplug it completely for some
>time. It is a design flaw in the ram controller that does not recover
>from a software poweroff.
>As far as I was told, Dell already knows about this error. I don't know
>whether they plan to do anything about it or not.
>-Klaus Knopper

Do you mean all of the Dell machines have this problem? At any rate, this
doesn't speak to the problem referenced in Michael Grenier's item. The US
Forest Service is stuck for the time being with buying these machines, by
contract. On the other hand, we are in a position to put enormous pressure
on Dell to fix any problems in their products.


Tom Arnall
Information Technology Specialist
Redwood Sciences Laboratory
USDA Forest Service
Arcata, CA

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