- Infostrada offered him ADSL connection, he has been waiting 6 weeks and has not received any router or password or anything
Try to call the custom care and ask for updates, or go to a infostrada store. Anyway you should check the status here
http://www.infostrada.it/it/statoattivazionelinea/index.phtmlI don't know if there is a page/number/service for non-italian customers, sorry.
Are there any ISPs who offer a better service? An ISP that employs DDs and provides IPv6 service would be preferred.
You can try Telecom Italia, is the biggest ISP we have in Italy (it was the national telephone company), or vodafone italia.
If you have problem with ADSL you can use a dongle that use a sim like a smartphone
http://casa.vodafone.it/internet-key/ http://www.tim.it/internet/offerte-internet-per-chiavetta they are expensive. sorry for my English