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SpeedTouch Home Problem

I have been stuck for month now. I bought a Speed Touch Home modem from e-bay UK.  I use WinXP pro and IE, ISP tiscali.co.uk. I could never connect to the internet with this ST Home. Error message "Error to apply bridge 0/38 port unable".  I begin to believe this modem is either incompatible with XP or my ISP. What is your thought? Do u have any experience? Please advise. Thanks.

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