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Clients cant access mail..

Well i am speaking for a mate that has a small
isp but doesnt like internet so much :p
What did he do..
He changed the ip class of the dialapers from a
194.102.92.x to a 217.156.43.x and now it seems
that they cant access the mail anymore..
what is the problem? where exactly should he
in pop3 configuration or radius?
i and he would appreciate your help and hints..

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