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Re: bug-reporting for non-English users

Clytie Siddall a écrit :

On 29/04/2005, at 8:05 PM, Frans Pop wrote:

I would suggest that supporting people who don't speak/write English is
the responsibility of the Vietnamese user community. The obvious thing to do is to set up a Vietnamese Debian user mailing list and encourage users
to present their problems there.

I don't know how this works for you, but people come and go a lot. That's where an updatable page with the current mailing list / forum / channel could be kept, as part of the Debian central site, looks like a more useful option. It's sometimes difficult to anticipate what direction new users are likely to take, but as long as they see some contact info somewhere, it should help. It's important that such information survives migration of key people ... I'm not sure how that could be done.

Clytie, there is already an active vietnamese FLOSS community so-called "ViệtLUG", mixing local and overseas vietnamese people (and even not vietnamese ones: I'm on it ;-)), see http://www.vnlinux.org/sitemoi/
There is an associated mailing-list too: vietlug-users@lists.sourceforge.net
It's not especialy about Debian though, but there are people asking about Debian/Ubuntu/Knoppix/...

What do you think about creating a debian-l10n-vietnamese for this? I'm not sure there will be enougth people on it right know, but it could be The Right Way™ to let people come...

Jean Christophe "プログフ" ANDRÉ — http://asie-pacifique.auf.org/
Responsable technique régional — Associé technologie projet Reflets (CODA)
Agence universitaire de la Francophonie (AuF) — Bureau Asie-Pacifique (BAP)
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