Re: HEADSUP: mails sent to nnn@bugs.debian.org are NOT sent to the submitter
Russ Allbery writes ("Re: HEADSUP: mails sent to nnn@bugs.debian.org are NOT sent to the submitter"):
> I agree in the abstract, but I do think it's also worth noting that
> basically every other bug reporting system I'm aware of defaults to
> sending all updates to the bug reporter. So while a good theoretical case
> can be made for both models, the weight of expectation around how bug
> reports work is pretty overwhelmingly towards the second.
Quite.
> (We do have the problem that, unlike nearly all other bug tracking
> systems, we don't manage any sort of "account" for the bug submitter. I
> think that's a huge feature of debbugs, but it means that people can't
> easily change their email address on their account and have that affect
> all subsequent updates, or delete their account to unsubscribe from all
> bugs in one go.)
Having read people's complaints here, I think we should have debbugs
store some preferences for each user.
Probably "auto-subscribe me to bugs I send mail to".
Maybe other options like "Actually, this email address is deprecated
and my new email address is <foo@example.com>". Would have to require
confirmation from both old address and foo@. This would have to
affect display and use, but to be undoable it ought not to actually
modify the database.
Even with auto-subscription by default, maintainers would still have
to mail NNN-submitter to ask for moreinfo, because the submitter still
might not be emailed. Maybe
Control: tag -1 moreinfo
could warn, if the message just went to NNN.
Or maybe the "thanks for your mail" message could say "your message
was NOT sent to the submitter, unless they are, separately,
subscribed. Not all submitters are subscribed." or something.
Ian.
--
Ian Jackson <ijackson@chiark.greenend.org.uk> These opinions are my own.
If I emailed you from an address @fyvzl.net or @evade.org.uk, that is
a private address which bypasses my fierce spamfilter.
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