On Tue, 2016-09-13 at 14:27 -0700, Russ Allbery wrote: Holger Levsen <holger@layer-acht.org> writes:it seems you haven't realized two things: - the "general" pseudo package is mostly useless - when Ben closed this bug he gave a pointer to another bug which basically is the same issue *and* a much better bug report. You completly failed to reply to *that*.I'd close this bug again, but I gave up on caring about bugs in the "general" pseudo package…Should we just disable the general pseudo-package? Is it serving a sufficient useful purpose to warrant the constant (if somewhat slow) stream of misdirected bug reports? I feel like every bug report that's come into general would have been better as an email message to debian-user (assuming the reporter wasn't able to do a more detailed diagnosis and figure out which package was actually the cuase). People always get frustrated when we close bugs to general as unactionable. Maybe we're just creating an attractive nuisance and should shut it down entirely to avoid that frustration? Because you think people will not be frustrated if they experience a bug and that we prevent them to raise bugs? Hiding reality is always bad?. Look at the original reporter last message. He seems quite disappointed by the project reaction. He should feel as we don't care about our users. I personally sometimes feel the same.
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