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Re: Bug#765953: Wifi issues. Firmware package not fixed in testing release



Am 10.06.2015 um 19:10 schrieb Acommon LinuxUser:
> Hi,
> I submitted a bug about 8 months ago, but I didn't receive any reply. I
> updated my Debian system to the testing release ("stretch") because a
> new version of the firmware-realtek package has been released for it,
> but it didn't solve the issues.
> This is the link to the reported bug:
> 
> https://lists.debian.org/debian-kernel/2014/10/msg00413.html
> 
> Since I didn't receive any response I would know if I made some mistake
> in the bug report or if the bug is not related to the firmware package,
> and so I ask to you for a suggestion about the Debian team to which
> forward the bug.

The problem with your bug report is, that it does not contain any
actionable information. It says "it doesn't work", but doesn't say what
the circumstances are, what "work" would look like, what exactly you are
doing etc.

Some informations that would be useful:

- what does "the wireless interface fails" mean? You can't ping an
  IP address? You can't ping your router? If you look at interface
  statistics, then you see they are not changing? The interface is
  physically off? And so on.

- what brand and type is your wifi *exactly*

- how do you "shutdown" and "restart" your wifi interface?

- what do the relevant logs say (kernel log, system log)

And so on.

I think it would be best if you'd contact some Debian support
channel where people can potentially guide you along. I suggest:


https://www.debian.org/support
https://lists.debian.org/debian-user/
http://forums.debian.net/
http://ask.debian.net/
irc://irc.oftc.net/debian

*t



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