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Re: Request when replying to bugs: include the package name / topic.



On 24/09/14 11:46, Neil Williams wrote:
> This is a particularly common problem with team maintenance packages or
> with psuedo-packages (like release.debian.org) where a lot of people
> may be on the list.
> 
> Please always include the package name / topic in the subject of the
> email or, as a matter of last resort, in the first few lines of the
> content of the message.
> 
> I see a lot of email of the type:
> 
> Subject: ping
> Body: Any update on this issue?
> EOF
> 
> Umm, *which* issue?
> 
> For anyone to know what is going on, it means that every subscriber has
> to either ignore the email or go to the bug report manually and work
> out which package or which type of request is being made for a
> pseudo-package.
> 
> I know, this only goes to a subset of bug submitters and I've done this
> myself on occasion (and sworn at myself when I get the ack) but can
> people from this list *please* include something specific to the actual
> package/topic in the Subject of emails to bug reports? At the very
> least, something in the first few lines of the content saying what you
> are pinging?

Or even better: properly set In-Reply-To / References. You can easily do this by
downloading an email from the bug thread and replying to that.

Emilio


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