On Tue, Oct 03, 2006 at 12:54:09AM +0200, Maarten Verwijs wrote: > On Mon, Oct 02, 2006 at 08:37:55PM +0200, Frans Pop wrote: > > Try filing better bug reports instead. > > Since this is an ongoing problem, how about the following: > helpdesk@debian.org > ... > Tis just an idea, and it may have it's do's and don't's, so please: > what are the general thoughts on this? I think I see the answer to this, but still: How is this different from the -user-* lists? If i'm guessing your intentions correctly, I think it's a great idea, and it's kind of what I try to do on -user-spanish[1]. However, there's a very big problem. How do we avoid burn out? It gets *really* tiresome after a while, answering the same 'please go read the FAQ and don't post in HTML and don't expect me to do your homework'-kind of questions. So, before we try it, any ideas how to avoid that and keep us possible volunteers motivated? [1] And that points out another posible task: Mediating between non-english-speaking users and DDs. Many won't do bug reports because of language barriers. -- Rodrigo Gallardo GPG-Fingerprint: 7C81 E60C 442E 8FBC D975 2F49 0199 8318 ADC9 BC28
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