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Re: Bashing rude users does not fix bugs they report.

On Sat, Sep 02, 2006 at 10:31:21PM +0900, Charles Plessy wrote:
> here is a summary of what happened:

> - A security update of Sarge broke programs, some being shipped in
>   Sarge, some being installed by the users from other sources.

> - The problem was quickly reported, and a fix was made.

> - Unfortunately, it was not released during aproximately two months.

> - A user complained on -devel.

> - It was realised by the appropriate persons that the fix was forgetten
>   for two months.

Incorrect.  a) the bug was never forgotten; b) the longest delay in my
discussion with the security team was around 3 weeks, which regardless of
whether this should be acceptable is != 2 months.

> People who tried to report through the bts that the bug was not fixed
> were replied that it was, as they sent bugs to the package, not on the
> security.debian.org pseudopackage.

No they were not.

> Did the user who complained on -devel stay silent, it is possible that
> the fix would still wait to be released. I think that it is unfair to
> criticize him for having reported the problem as it appears that this is
> what solved the problem for real at the user level.

No, it was not.

Steve Langasek                   Give me a lever long enough and a Free OS
Debian Developer                   to set it on, and I can move the world.
vorlon@debian.org                                   http://www.debian.org/

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