Bug#242419: general: need for a webbased BTS
On Tue, Apr 06, 2004 at 09:28:10PM +0200, Guaka <firstname.lastname@example.org> wrote:
> >And to access a web page, one has to configure a network connection, which
> >much more complex then asking those email questions.
> Huh? Weird logic... AFAIK most budget routers offer DHCP
> services these days... Which should, also by a Debian distro,
> be automatically recognized and used.
Huh? It's OK that DHCP can be available, but it's completely up to the
user's ISP if they utilize it or not. So it's nothing to do with the
user's choice, he may be forced to use static IPs. Also, Debian
installer (at least in Woody) asks if you have a DHCP server on the
network, yes. But for a newbie won't know what's the meaning of DHCP.
> If this is not the case,
> then I need to report some more bugs :)
It's asked as far as I can remember, and not autodetected.
> Maybe it depends on the kind of user you're talking about. For
> people who don't care to have graphical shells it'll probably
> be more complex to access a web page.
On web pages you have more to do:
- you have to indentify yourself everytime before submitting a bug
report, either with username/password or email address -- reportbug
remembers your settings
- you have to know the bug report template, what's the package's correct
name, version, how to specify the severity; but more important: you
have to specify the dependency packages on the one you are reporting a
bug, with debconf information attached -- reportbug does it for you,
as it runs on your system, and have access to these data. For the
former, you can devine [select] html statements for pull down menus,
but what would you do with the latter?
-- cut --
[user filled in bug report]
-- System Information:
Debian Release: testing/unstable
Kernel: Linux dipolo 2.4.20-3-686 #1 Sat Jun 7 22:34:55 EST 2003 i686
Locale: LANG=C, LC_CTYPE=C
Versions of packages mailman depends on:
ii apache-ssl [httpd] 184.108.40.206-2 Versatile, high-performance HTTP s
ii cron 3.0pl1-81 management of regular background p
-- debconf information:
-- cut --
Not to mention that as far as I can remember all the ppl I know and used
both Debian BTS and Bugzilla noted that Debian's way far easier.
Ps:Debian is welcome contributions, if you can do a good web interface
for bug reporting in a clean way, I think it will be a welcomed
inclusion into Debian.