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Re: Please don't non-bugs in changelog (again)

[Cc: list trimmed a bit.]

On Mon, Feb 03, 2003 at 09:56:46AM +1100, Brian May wrote:
> (Somebody just submitted a bug against one of my packages recently, a
> bug I sure I had sign before; it took considerable time to identify
> that: a) the bug had been submitted beforehand, but had been closed and
> archived, and that b) despite the obvious, it probably isn't a bug in my
> package; I don't know why you would want to be in such a hurry to close
> the above bugs...)
> Is there a BTS tag for not-a-bug, for keeping track of issues
> that users report that aren't bugs? (sorry, I don't have time to check
> now).

They should really just be closed if they're neither bugs nor valid
feature requests. If they're user errors which come up often I think you
should consider documenting them in a FAQ, README.Debian, or similar;
that's more helpful to users than trying to (ab)use the bug tracking
system as a source of documentation, IMHO.


Colin Watson                                  [cjwatson@flatline.org.uk]

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