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Re: Bug#123234: Deprecate BTS "close" command?

On Tue, Dec 11, 2001 at 12:13:14PM +0100, Luca - De Whiskey's - De Vitis wrote:
> On Mon, Dec 10, 2001 at 07:19:13PM +0000, Julian Gilbey wrote:
> > People may not be aware: sending a "close" to control sends the
> > submitter a short email saying "This bug has been closed; you should
> > be hearing from the maintainer with an explanation shortly", whereas
> > sending to nnnnn-done does the same *but* it appends a copy of the
> > email sent to nnnnn-done.  Much more user-friendly.
> The close command may be modified to send a copy of the eventually added
> comments to nnnnn@bugs.debian.org and/or
> nnnnn-submitter@bugs.debian.org.
> IMHO in this way it would be more useful and the same user-friendly.

No, because receiving a mail like:

"Your bug report has been closed because a Debian maintainer sent the
following commands to the BTS:

  close 123234
  close 123456

Have a nice day!

is nowhere near as useful as receiving a mail which says:

"Your bug report has been closed because a Debian maintainer sent the
following message to the BTS:

  Already fixed in unstable

Have a nice day!

The latter is produced by the command

  echo Already fixed in unstable | mail 123234-done@bugs.debian.org \

and is infinitely superior to the first version.

How many maintainers *ever* use the comment feature when mailing
control?  At best, the subject line says something.



     Julian Gilbey, Dept of Maths,             Debian GNU/Linux Developer
      Queen Mary, Univ. of London         see http://people.debian.org/~jdg/
   http://www.maths.qmul.ac.uk/~jdg/           or http://www.debian.org/
        Visit http://www.thehungersite.com/ to help feed the hungry
                 Also: http://www.helpthehungry.org/

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