Re: Technical Support Database suggestion..., CL-HTTP-P
>>>>> "Andreas" == Andreas Jellinghaus <aj@dungeon.inka.de> writes:
Andreas> what about implementing this : make the database
Andreas> writeable for everyone (e.g. via a cgi script, or a small
Andreas> programm, that sends an email like bug, perfect : both),
Andreas> and "only" moderate it (accept or reject
Andreas> submissions). this way our users could help us !
`smartlist' and `procmail' would be obvious choices for this type of
application.[1] I made a simple hack with it that will write a mail
sent through it into the `POP' bulletins directory. It showed me
that anything is possible with `procmail'.
>> All these applications should be web based.
I think email & web, with searching from both. The `smartlist'
searching and retrieval could stand improvement. It would be good to
improve the searching syntax a little; make it more natural to use.
Andreas> i agree. sgml could the best format for the whole thing :
Andreas> you could also create text versions, or print the whole
Andreas> thing with tex.
Sounds good.
Andreas> go ! as usual : it get's only done, if you do it
Andreas> yourself, so go !
That's us.
Q: Has anyone else been goofing with the CL-HTTP server? It has
tremendous potential for applications of this sort. It's worth
looking into, I think. There already exist applications written for
it that perform this sort of duty. Please look into it with me.
http://www.ai.mit.edu/projects/iiip/doc/cl-http/home-page.html
... and there are other links off my page that may or may not be of
interest.
Footnotes:
[1] I think it would be neat to upgrade the regexp stuff in
`procmail' to utilize the new `pcre' library!
--
mailto:karlheg@bittersweet.inetarena.com (Karl M. Hegbloom)
http://www.inetarena.com/~karlheg
Portland, OR USA
Debian GNU 1.3.1+hamm Linux 2.0.32 AMD K5 PR-133
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