Re: Documentation and Usability was Re: EXT3 at install..no more?

["Monique Y. Herman" <spam@bounceswoosh.org>]

On 2004-01-17, Mac McCaskie penned:
>
>
> Colin Watson wrote:
>
>> It wasn't Monique.
> oops, so sue me

I was remarking on the OP's incredibly poor form in "asking a question."
Quite a misattribution, in this case.  I'm glad that Colin pointed it
out.

> rigid?  not hardly, I am asking everyone to be less rigid on what the
> noobies must to do.  It should not be asked of them to bow down and
> scrape in order to gain admission into the great and sacred learning
> hall.

Do you really consider basic etiquette to be a debian-specific "bow down
and scrape" requirement?

I love debian, and I do try to help people in those limited places where
I might have a clue.  But if someone posts to a debian user list
insulting the entire debian (volunteer) organization and threatening to
take their ball and go home, I say, good riddance.

I honestly wonder how people who are as impolitic as the OP manage to
keep their day jobs.  Surely, at some point, we've all learned that you
catch more flies with honey?  Surely, at some point, we've all learned
that insults rarely lead to resolution?  Surely it hasn't escaped
everyone's attention that no one on this list (afaik) is paid to help,
and none of the debian developers (afaik) are paid to develop, either,
let alone support?  Those who do provide support, documentation, and
code should be commended for whatever small amount of their time they
choose to donate.  They certainly shouldn't be insulted.

Again, it's etiquette.  It's not unreasonable to expect that people
learn to take a deep breath and count to ten before posting.  It's not
unreasonable to expect that people who want help be polite in asking for
it.  It's not unreasonable to ask that people who want help from
volunteers first do as much as they can to help themselves.

If you want a support group that will put up with that sort of rudeness
and still help you, you'll need to pay for it.  There are plenty of
companies out there who provide support for a fee.  If you want your
hand to be held as you cry about how the person holding your hand isn't
holding it the right way, you'll need to spend some cash.

-- 
monique